Compliance status
The Pays d’Aubagne Tourist Office website is not yet compliant with the Référentiel Général d’Amélioration de l’Accessibilité (RGAA 4.1).
No compliance audit has yet been carried out, but an active accessibility improvement programme is underway.
Process underway
In order to comply with the regulations, we have planned the following actions:
- A technical accessibility audit by an external service provider, scheduled for the coming months.
- Implementation of an action plan based on the results of this audit, in order to correct the non-compliances identified.
- Content (text, images, links, PDF documents) is gradually being taken over by the Tourist Office team, to ensure that it is accessible.
- Ongoing collaboration with our web agency to integrate the necessary technical fixes.
- Raising awareness and training our team in digital accessibility.
Improvement and contact
If you notice a lack of accessibility that prevents you from accessing any of the site’s content or functions, you can let us know. We promise to get back to you as soon as possible.
Contact
By email: [email protected]
By telephone: 04 42 03 49 98
By post: 8 cours Barthélemy – 13400 Aubagne
Avenues of appeal
If you notice a lack of accessibility preventing you from accessing content on the site and you have notified us of this problem without obtaining a satisfactory response, you are entitled to contact the Défenseur des droits :
https://formulaire.defenseurdesdroits.fr/
By post:
Human Rights Defender
Free response 71120
75342 Paris CEDEX 07

